Full Time Customer Service Advisor
Full Time Customer Service Advisor: Sheffield
37.5 hours per week
£20,500 per annum average reward package (includes incentives, Free Sky+HD, phone & broadband and unique Sky benefits)
Rotational shift pattern
Think innovation. Think Sky. Our refreshing and imaginative approach has changed the face of entertainment. Right now we are striving to offer the best service in the country, by not only focusing on what we do but how we do it, to ensure our customers receive the highest standards of service possible.
As a Customer Service Advisor, we would love you to have energy and enthusiasm to receive incoming calls from customers who have questions regarding their Sky package. You will take ownership of the customer call, doing everything you can to help get the solution they need and ensure the Sky package and product they have is right for them.
We passionately believe in putting the customer first and are committed to growing and developing our people. following an initial 4 weeks award winning training, you'll receive constant coaching and support from your manager and the opportunity to become accredited by the Institute of Customer Service through our industry leading development programme, Aspire.
Life at Sky is fun, exciting and we'll constantly challenge you to be the best. Our benefits are second to none, from free Sky+HD, phone and broadband, private health care and pension to name but a few, there is something for everyone. We also have excellent incentive programmes to help boost your pay.
We aim to make Sky a great place to work and a great company to buy from, but we need you to make this happen. We can't wait to meet you.
Believe in better.
It's our people that make Sky Europe's leading entertainment company. That's why we work hard to be an inclusive employer, so everyone at Sky can be their best