Flemish C2 level Speaker? Start to work on the 21st of October

Location
Dublin
Salary
EUR26000 per annum
Posted
06 Oct 2016
Closes
29 Oct 2016
Ref
LDODECO
Contact
Juliana Barcelos
Job Type
Permanent
Hours
Full-time
ALL the info below:

Working Hours: 40 hours per week Monday - Friday. No Weekend Work

Location: 20 min walk from O'Connell Bridge)

Interview Process: 2 rounds of Interviews- which can be completed via Webcam if you are located outside of Ireland

Salary and Benefits: €22, 800 + Performance Bonus (up to €4,000) + Excellent Benefits Package.

Full paid training will be provided for this role with long term career progression available.

Company Information:
My client is a member of the NASDAQ-100, the S&P 500, the Forbes Global 2000, and the Fortune 500 and is ranked among the top performing and fastest growing companies in the world.

My client is about to embark on a project with one of their clients - an instantly recognisable, global iconic brand - to open up a multilingual Customer Support and Content Review Centre.

What is the role of the Flemish Customer Support Agent?

*Assist customers over the phone
*Process and raise required requests/transactions and make sound decisions related to customer requirements.
*Follow all compliance and security measures relating to client data.
*Take action on process transactions and handle the same with proper research.
*Adhere to process quality metrics and strive to exceed the monthly/annual quality & productivity targets.
*Adhere to process norms and structure.

Ideal Candidate:

We are looking for bilingual candidates, graduates in any discipline, ideally with some experience in a customer service or content review position in a process-driven environment.

However fresh graduates will also be considered.
Key success factors in this position are adaptability and flexibility, good communication skills, an ability to make independent judgement and a problem-solving nature.

If you are interested please send your updated CV to Juliana dot barcelos at manpower dot ie