Telesales Account Manager

Recruiter
Undisclosed Company
Location
Northwich, Cheshire
Salary
£30000 per annum + commission (£60k OTE)
Posted
06 Oct 2016
Closes
20 Oct 2016
Ref
MA0104
Contact
Manpower UK
Job Type
Permanent
Hours
Full-time
Working with a major retail banking organisation we are recruiting for a sales account manager, to sit within a team, working in telesales.


This is a commercial sales role requiring the management of an allocated portfolio of live, lapsed and prospect accounts in order to sell a range of lending products in accordance with credit policy.
This role is responsible for driving revenue and income in line with quarterly and annual targets. You are expected to properly and proactively manage all account relationships so as to maximise customer life, renewal and cross-selling opportunities and income creation.
You will be expected to 'treat customers fairly' at all times and to adhere to all policies concerning 'fair customer outcomes', 'quality' and conduct risk management. Additionally, to adhere to the ethos of the Society at all times in how you go about your work.
Success in this role will require the achievement of minimum levels of performance in critical areas such as activity, behaviour, CRM adoption, customer care, quality as well as sales targets. Each element will be measured, targeted and forms part of the Sales Remuneration Scheme

This role comes with a superb bonus and benefits structure and as such we are looking for someone who comes from an asset management background, who can demonstrate the following;

High degrees of personal commitment, focus, application and endeavour
 The development of mutually beneficial working relationships
 The ability to build rapport
 Strong communication skills
 A focus on and desire to, deliver customer service excellence and a positive customer experience.
 High degrees of personal planning & organising