Weekend and Evenings 111 Call Handlers

Recruiter
Undisclosed Company
Location
Hampshire, Ringwood
Salary
pro rata
Posted
11 Oct 2016
Closes
01 Nov 2016
Ref
SH0686
Contact
Manpower UK
Job Type
Permanent
Hours
Part-time
We have part time opportunities within the "111" non-emergency centre based in Ringwood. You will be responsible for taking inbound calls from members of the public and healthcare professionals and be supporting them with healthcare services. You will be responsible for assessing the needs of the caller and implementing necessary action ranging from dispatching an ambulance to making a referral.

This is a part time permanent contract. The call centre operates 24/7 over 365 days per year so it is essential that candidates can to commit to a shift rota that includes working nights, weekends and public holidays. Own transport is also essential due to shifts and location of the client. Free parking is available.


You will ideally be from a customer service background, be a clear communicator with strong listening skills. You will also possess a patient manner and have the ability to follow instruction and remain calm under pressure. In return a rewarding and challenging career is on offer for your commitment and hard work, together with further benefits of working within the NHS.


If you feel this is the right job for you please apply now!