Service Controller

Recruiter
Undisclosed Company
Location
Berkshire, Slough
Salary
£11 per hour + temp to perm
Posted
11 Oct 2016
Closes
25 Oct 2016
Ref
UX1190
Contact
Manpower UK
Job Type
Temporary
Hours
Full-time
My client based in Slough is looking for Service Controller to join their busy team.

Job Role to include -

- Organisation of routes and planning of new jobs from start to finish
- Organisation and communication with Drivers
- Communicating with both our Customer Relations team (Known as the hub) who are based at an alternative location, and on occasion directly with customers

The candidate will require the below

- Good written and verbal communication skills
- Ability to work independently, under instruction and as part of a team
- Possess an adequate knowledge of Microsoft Outlook, Excel, training will be provided on use of our software
- Basic understanding of logistics and vehicle movements - or if not the ability to learn quickly

Day to Day activities will include

- Debriefing of drivers
- Ensuring high levels of customer service; making sure collections have happened and that driver information is accurate
- Planning routes and staff for the following day and incorporating new collections
- Monitoring collections throughout the day using our PDA and Online updates.