Call Centre / Customer Service Staff

Recruiter
Undisclosed Company
Location
Wigan, Greater Manchester
Salary
£16464 per annum + benefits
Posted
11 Oct 2016
Closes
25 Oct 2016
Ref
WG1316
Contact
Manpower UK
Job Type
Temporary
Hours
Full-time
Working 11am until 20.00pm Monday to Friday

As a member of this fantastic team you will be receiving first line calls from suppliers in relation to general queries.

You will also be taking emergency call jobs from suppliers to book emergency appointments. Part of this will involve speaking to operatives to allocate the jobs and booking them onto the companies in-house database system.

Key responsibilities

*First line for all supplier query calls
*Emergency job booking
*Allocating emergency appointments
*Reporting emergency situations
*Closing down jobs
*Handle calls with suppliers and /or their customers in regards to an emergency situations
*Advise the best course of action in an emergency/dangerous situations
*Book in emergency appointments on an internal system.

This role is a very fast paced role dealing with difficult situations working within a fantastic company offering career progression and training.

Wigan Town Centre vacancies so very easy accessible public transport links.

Interested in this exciting opportunity? Then please apply now!