Customer Service Advisor

£8.68 per hour
12 Oct 2016
26 Oct 2016
Manpower UK
Job Type
Are you looking for customer services jobs in Edinburgh? If so then please read on.
Manpower is recruiting for a large number of people who enjoy working for our Client RBS which is based at the South Gyle area of Edinburgh. These positions relate to customer services and should interest people who are looking to take the first step in their career or people who already have customer service experience whether in retail, hospitality or from banking industries.
This opportunity offers:
* A chance to work with RBS, a company that has a worldwide brand and offers first class customer services.
* The potential to develop already existing customer services skills and create career potential
* Working in an environment that is team orientated and where you can meet new people
* Very competitive hourly rates with the potential of shift allowance and overtime.
* 33 holidays per year on a pro rata basis.
The role
You will work within a contact centre taking inbound calls from RBS customers. The calls will relate to retail banking issues and will require excellent communication and problem solving skills. The ultimate aim is to provide all customers with a first class service.
The shift
Working 35 hours per week with flexibility required between 7am and 11pm, 5 days from 7. This can be explored more fully during the initial recruitment process.
Due to the nature of RBS's business then candidates would need to pass a credit vet process, background checks and have the ability to produce evidence of their activity for the last two years.