Part-Time Customer Service Advisor (Immediate Start)

Undisclosed Company
Liverpool, Merseyside
£7.72 per hour + Performance Bonus + 33 days holiday
12 Oct 2016
19 Oct 2016
Manpower UK
Job Type
An excellent opportunity has arisen to join a world leading global organisation, our client Bosch are currently looking for a Part-time Customer Service Advisor based in Liverpool City Centre. This is an ongoing role working 5 days per week (Monday to Friday) between the hours of 12.30pm & 5pm. Rate of pay: £7.72 per hour. A performance bonus of up to 8% also available, as well as excellent holiday entitlement of 33 days per year.

You must also be available FULL-TIME for the first 2 weeks as this is when training will be provided (09:00-17:00)

Job description:

You will be taking calls from customers providing first-line service in relation to boilers and heating systems. You could be arranging service visits and repairs or helping customers trouble-shoot more basic issues. In all cases you will use your customer service expertise to deliver a first class, unforgettable experience.

Your profile:

*Able to remain calm under pressure and maintain professional standards
*A supportive and sympathetic attitude
*A team player but with the ability to act independently
*Committed to delivering exceptional service
*Excellent verbal and written communication skills
*Proven record of providing internal and external customer service
*Initiative and determination to see things through to completion
*Experience of using CRM tools/software
*Good PC Skills
*Committed and punctual


*Performance Bonus
*Subsidised parking
*Free Fruit, Tea/Coffee
*33 days annual leave (inc. Public holidays)