Conference & Banqueting Manager

Undisclosed Company
Slough, Berkshire
13 Oct 2016
25 Oct 2016
Manpower UK
Job Type
Great opportunity for an experienced Conference and Banqueting Manager to join our client based just outside Slough, are you someone who has experience of delivering a five star experience? Are you driven by working in a 5 star establishment if so this could be the perfect chance for you to continue and grow your career in hospitality.

The main responsibilities of the job are:

* Oversee the day to day Conference & Banqueting operation, providing leadership and guidance to C&B team members, and be the first point of contact in handling any situations, complaints and guests needs
* Take full control of the department and accept responsibility for all aspects laid down by the department Standards of Operating Procedures
* Delegate tasks and manage effectively all C&B team members reporting into you to ensure that guest's needs and expectations are met and exceeded at all times
* Operate functions in all areas of the establishment or to delegate responsibility of an event to members of your team
* Work closely with the Food & Beverage Manager implementing new policies and procedures and to be involved with future food and beverage business planning
* Communicate all customer feedback to the Food and Beverage Manager
* Manage staff reporting into you to ensure maximum production and motivation
* Control labour expenditure in line with the department budget
* Ensure that all areas are kept and maintained to a high standard and any issues related to Maintenance or House-Keeping are dealt with following the appropriate channels
* Attend meetings, appraisals and training as required. To chair any meetings as required by the F&B Manager or General Manager
* Ensure that you and the C&B team are aware of and adhere to health and safety, fire and bomb threat procedures. Report any item which causes concern to staff or clients

Ensure that all staff are trained according to SOP manuals and current club policy
* Work closely with the HR department to ensure that we actively recruit the best available employees for the C&B department
* Work closely with the HR department on matters of discipline and grievance
* Monitor closely performance levels of employees, identifying training needs and taking appropriate action where necessary
* Ensure 3 month reviews, annual appraisals, job chats and job reviews are completed in line with company policy
* Comply with statutory and company health and safety policy, maintaining the safety of guest and staff welfare whilst in the Club.

Our client offers the successful candidate: * Highly competitive salary * Career progression through training and development * 28 days paid holiday including bank holidays * Free meals whilst on duty * Discounted rates on facilities * Free use of the Gym * Uniform and free laundry service