Customer Service Advisor

Recruiter
Undisclosed Company
Location
Middlesex, Uxbridge
Salary
£9 per hour
Posted
14 Oct 2016
Closes
19 Oct 2016
Ref
AN3091A
Contact
Manpower UK
Job Type
Temporary
Hours
Full-time
Customer Team Member
Denham
ASAP Start
Temp to Perm
£9 per hour, £11.04 after 12 weeks

Customer Team Member required for our client in Denham. Our client is a leading global supplier of technology and services who employ roughly 375,000 associates worldwide.

As a Customer Team Member you will manage the day-to-day requirements of the 1st (trade level customers & 2nd trade customers to support and grow the sales of products taken to market by our client. You will be taking inbound calls and assisting with any queries they may have. You will also ensure all orders, contracts & job sheets for products & services are actioned within the timescales stated in the Customer Service Charter.

Additionally you will liaise with all areas of the supply chain to resolve issues & queries within proactive aftersales processes. You will work with Customer Team Leaders & Customer Logistics Support Manager to apply the client's standard processes to all business requirements. You will also operate the order & enquiry systems, databases and various software packages to track and trace deliveries, installation, repairs all types of returns.