Customer Service Executive

Recruiter
Undisclosed Company
Location
Dunstable, Bedfordshire
Salary
£16000 per annum
Posted
18 Oct 2016
Closes
01 Nov 2016
Ref
LN0814
Contact
Manpower UK
Job Type
Permanent
Hours
Full-time
Due to growth & success, we are currently recruiting for a Customer Service Executive to join our client on a permanent basis. The successful applicant will have a passion to meet and exceed customers' expectations and to want to succeed and deliver an exceptional standard of customer service.

You will be working in a small but busy team and must be able to demonstrate excellent communication skills, strong PC skills and the ability to work well under pressure.

The role is a permanent position paying £16,000 per annum and you will be required to work Monday - Friday 9am - 5pm.

Key Duties:

* Answering customers queries both in writing and over the phone
* Answering a high volume of incoming calls
* Deliver exceptional customer service on each call ensuring all client needs are met in a timely manner
* Problem solving
* Extensive telephone and email usage
* Other general admin duties

The ideal candidate:

* Passionate about customer service
* Experience using MS Office packages
* Reliable
* Flexible approach to work
* Team player