Work for a Leading Technology company in Dublin. Dutch CS role

Location
Dublin
Salary
Negotiable
Posted
03 Nov 2016
Closes
01 Dec 2016
Ref
cggmnl
Contact
Gisele Graciutti
Job Type
Permanent
Hours
Full-time
You will be working for an American multinational corporation that provides custom information technology, consulting, and business process outsourcing services supporting the biggest technology company specialized in Internet-related services and products that include online advertising, technologies, search, cloud computing, and software.

The company is a member of the NASDAQ-100, the S&P 500, the Forbes Global 2000, and the Fortune 500 and is ranked among the top performing and fastest growing companies in the world.


Requirements:

They are looking for bilingual candidates (Dutch+English), graduated in any discipline, ideally with some experience in a customer service or content review position in a process-driven environment, EU citizenship or work permit for Ireland.


Key success factors in this position:

*Adaptability and flexibility
*Good communication skills
*Ability to make independent judgement
*Problem-solving nature.


Responsibilities:

*Assist customers over the phone while providing a delightful customer experience.
*Process and raise required requests/transactions and make sound decisions related to customer requirements.
*Follow all compliance and security measures relating to client data.
*Take action on process transactions and handle the same with proper research.
*Adhere to process quality metrics and strive to exceed the monthly/annual quality & productivity targets.
*Adhere to process norms and structure.




Besides having the opportunity of working onsite a globally admired technology company, you will be offered an attractive compensation package, valuable training and career progression opportunities across the globe.


To apply send me your most updated CV at Gisele.graciutti@manpower.ie and I will gladly contact you with more detailed information.