CS role for Famous Technology Company in Dublin! FR/NO/FL/NL

Location
Dublin
Salary
Negotiable
Posted
04 Nov 2016
Closes
02 Dec 2016
Ref
cggmfr
Contact
Gisele Graciutti
Job Type
Permanent
Hours
Full-time
Position: Bilingual Content Review and Customer Service Agent (Roles available for the French, Norwegian, Dutch and Belgium team)

You will be working for an American multinational corporation that provides custom information technology, consulting, and business process outsourcing services supporting the biggest technology company specialized in Internet-related services and products that include online advertising, technologies, search, cloud computing, and software.

Your profile:

Our client is looking for bilingual candidates (French or Flemish or Norwegian or Dutch +English), graduated in any discipline, ideally with some experience in a customer service or content review position in a process-driven environment, EU citizenship or work permit for Ireland.


Key success factors in this position:

*Adaptability and flexibility
*Good communication skills
*Ability to make independent judgement
*Problem-solving nature.


Tasks:
*Assist customers over the phone while providing a delightful customer experience.
*Process and raise required requests/transactions and make sound decisions related to customer requirements.
*Follow all compliance and security measures relating to client data.
*Take action on process transactions and handle the same with proper research.
*Adhere to process quality metrics and strive to exceed the monthly/annual quality & productivity targets.
*Adhere to process norms and structure.





Besides having the opportunity of working onsite a globally admired technology company, you will be offered an attractive compensation package, valuable training and career progression opportunities across the globe.


Interested?
Send you most up to date CV at Gisele.graciutti@manpower.ie