E.ON Customer Service Advisors - Renewal Specialist B2B

Recruiter
Location
Nottingham, Nottinghamshire
Salary
£8.71 per hour
Posted
08 Nov 2016
Closes
06 Dec 2016
Ref
KC/785/00089
Contact
Manpower UK
Job Type
Temporary
Hours
Full-time
E.ON Customer Service Advisors - Renewal Specialist B2B - Nottingham, Annesley (Temp to Perm)

A new and exciting opportunity has arisen for Customer Service Advisors in Nottingham!

Due to continued growth, E.ON are looking for a number of Customer Service Advisors to join their new and expanding Customer Service team in Nottingham. You'll initially work for Manpower on a temporary basis but there's opportunity to become a permanent employee.

*£8.71 per hour (£16,758 pro rata on hours worked) + commission O.T.E £21,000
*Annual leave entitlement of 28 days a year pro rata for the first 12 weeks, and 34 days per annum thereafter (including bank holidays)
*There are good transport links, an on-site canteen serving hot and cold food and free drinks vending machines.
*You'll need to be flexible to work between 8am to 6pm Monday - Friday. Working hours require a degree of flexibility as these will be dictated by real business needs

As a Customer Service Advisor working within E.ON as a renewals agent you will be supporting business customers through the journey of renewing their contract within E.ON making the process smooth and painless. Through conversations, using your excellent communication techniques you will look to persuade customers and negotiate a package that will ultimately work for both the customer and ourselves building a rapport with these customers can help to build a strong working relationship and keep them a customer with E.ON.

We are looking for a great strength within persuading/influencing abilities and to take action of any sales opportunities that present themselves.
Ideally you'll have some previous experience as a Customer Service Advisor and/or be familiar with working within a contact centre environment.

Sound like the perfect role for you? Please click here to Apply

About E.ON
Millions of people get their gas and electricity from E.ON at home and at work. That makes us one of the UK's top energy companies. With the energy industry evolving faster than ever, E.ON is leading the change.

They're always looking to help and treat their customers fairly - whether it's making bills simpler to understand or developing new apps to help them better control their usage. And its E.ON's people who are making it happen. They're a team that works together to come up with bright ideas.
For more information on the vacancies Manpower have with E.ON or just for more information on E.ON please visit http://www.manpower.co.uk/minisites/e-on/