Develop your career in Dublin. Norwegian speakers apply now!

Location
Dublin
Salary
Negotiable
Posted
08 Nov 2016
Closes
06 Dec 2016
Ref
cggmno
Contact
Gisele Graciutti
Job Type
Permanent
Hours
Full-time
We are about to embark on a project with one of our clients - an instantly recognizable, global iconic brand - to open up a multilingual Customer Support and Content Review Center.


Our client is looking for bilingual candidates (Norwegian+English), graduated in any discipline, ideally with some experience in a customer service or content review position in a process-driven environment, EU citizenship or work permit for Ireland.


Requirements:
*Graduated in any discipline
*Experience in a customer service or content review position desirable
*EU citizenship or work permit for Ireland.
*Adaptability and flexibility
*Good communication skills
*Ability to make independent judgment
*Problem-solving nature.


Responsibilities:

*Assist customers over the phone while providing a delightful customer experience.
*Process and raise required requests/transactions and make sound decisions related to customer requirements.
*Follow all compliance and security measures relating to client data.
*Take action on process transactions and handle the same with proper research.
*Adhere to process quality metrics and strive to exceed the monthly/annual quality & productivity targets.
*Adhere to process norms and structure.



Besides having the opportunity of working onsite a globally admired technology company, you will be offered an attractive compensation package, valuable training and career progression opportunities across the globe.


To apply send me your most updated CV at Gisele.graciutti@manpower.ie and I will gladly contact you with more detailed information.