Team Leader

3 days left

Recruiter
Undisclosed Company
Location
Derby, Derbyshire
Salary
£22000 - £27000 per annum
Posted
15 Nov 2016
Closes
13 Dec 2016
Ref
NT0840
Contact
Manpower UK
Job Type
Permanent
Hours
Full-time
Main Function:
Responsible for the day to day running of a Customer Service Team. Ensuring that an excellent standard of service is provided and maintained to our customers at all times whilst striving to meet set targets.

Key Responsibilities:
*To run 121 and coaching sessions for a team of 8-10 people.
*Run team meetings.
*KPI management, including report.
*Creating incentives to push performance.

Other Duties:
*Motivate, develop and coach employees and effectively manage performance.
*Complete regular reviews on statistics with a team that will regularly change in our fast paced environment.
*Stimulate, develop and enhance business relationships.
*Attend in house meetings.
*Identify and manage own workload.

Essential Criteria:
*Experience within a fast paced environment.
*First-rate communication and interpersonal skills in order to develop your team.
*Motivated to succeed, with a passion for targets and results.
*Needs to demonstrate initiative.
*Need to be flexible and a strong team player as the role will develop over time.

Application process

Please send me your most recent CV and I'll access and send to my client for feedback. You will be notified of the outcome with 4 working days.
Interviews are being conducted NOW so you need to apply ASAP!
Feel free to call me on 0115 9470 277 to discuss further.


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