DocuCare Technician

Undisclosed Company
Smethwick, West Midlands
£17000 - £18000 per annum
16 Nov 2016
14 Dec 2016
Manpower UK
Job Type
DocuCare Technician (Site Engineer) - Smethwick

Start Date:ASAP
Hours:37.5 (09:00 - 17:30)
Location:Smethwick / West Midlands
Salary:17k to 18k Depending on experience

As part of the Managed print strategy of Xerox, this role supports devices on client locations around the Smethwick area.
Candidates must have excellent communication, customer service and customer facing skills and a good knowledge of PC's, Windows Operating systems, Microsoft Office and internet use is also key to this role. A basic but not extensive knowledge of networking would also be an advantage. The successful candidate will be expected to drive a company van on occasions between sites, to deliver supplies of paper and toner, therefore the successful applicant must have a full UK driving licence.
Reporting to the Service Delivery Manager, the DocuCare technician will also be responsible for achieving internal measurements and adherence to quality processes within the business. Being a site based role, individuals must be self-motivated and be able to work on their own. The DocuCare technician will be responsible for managing their daily duties, including customer call processing, spare holding inventory and working on customer's premises within the Health and Safety standards as directed by their Line Manager.

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