Deskside Support Engineer -rollout project

Recruiter
Undisclosed Company
Location
Greater Manchester, Manchester
Salary
£15.77 per hour
Posted
16 Nov 2016
Closes
30 Nov 2016
Ref
CD3154
Sector
IT
Job Type
Temporary
Hours
Full-time
Manpower are currently recruiting for a Desktop Support Engineer to join their Client - an on-site delivery specialist for multi-vendor products and services. This is a customer facing role and it is essential that a good relationship with the Client is achieved. This Desktop Engineer Role will be dealing with hardware refresh of H.P. Laptops.

The role requires excellent software, hardware and customer skills.

Good organisational skills would be an advantage as the role is mainly technical for hardware / software rollout issues and dealing with any requests related to the refresh project.

Cover required on site 9am - 5pm to perform hardware and software installations as necessary for refresh project

An ability to follow processes and procedures will be required:

A broad technical knowledge of PC's/peripherals and their architecture
A minimum of 1 years' experience in desktop support/hardware refreshes
Good working knowledge of current software packages
Good working knowledge of operating system
Accredited in relevant manufacturers hardware qualification
Good understanding of IT infrastructure
Ability to work on own initiative, address and resolve problems in a pressurised environment
Ability to diagnose faults in the hardware/software/operating systems used by the customer
Excellent organisational skills, able to take a methodical approach to service issues
Contributes to, supports and works within the team
Excellent communication and interpersonal skills

It will be desirable to own:

*A software technical qualifications, i.e. MCP, MCSE
*Manufacturer accreditations

Interested? Think you can do it? Please apply for this role with a CV which will highlight your transferable skills and experience.

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