CUSTOMER SERVICE ADVISOR

Recruiter
Undisclosed Company
Location
Liverpool, Merseyside
Salary
£7.72 per hour + bonus +33 days holiday
Posted
18 Nov 2016
Closes
02 Dec 2016
Ref
TT003
Contact
Manpower UK
Job Type
Temporary
Hours
Full-time

You will be taking calls from customers providing first-line service in relation to boilers and heating systems. You could be arranging service visits and repairs or helping customers trouble-shoot more basic issues. In all cases you will use your customer service expertise to deliver a first class, unforgettable experience. This is an on-going role working 5 days per week Monday to Friday between 8,00 and 18.00 (42.5 hours)


Your profile:


* Able to remain calm under pressure and maintain professional standards
* A supportive and sympathetic attitude
* A team player but with the ability to act independently
* Committed to delivering exceptional service
* Excellent verbal and written communication skills
* Proven record of providing internal and external customer service
* Initiative and determination to see things through to completion

* Good PC Skills
* Committed and punctual

Benefits:

* Performance Bonus
* Subsides parking
* Free Fruit, Tea/Coffee
* 33 days annual leave (inc. Public holidays)