Regional Service Electrician

Undisclosed Company
Iver, Buckinghamshire
£20862 - £29224 per annum + based on qualifications and experience
21 Nov 2016
05 Dec 2016
Manpower UK
Job Type
We require a Regional Service Electrician to work based at Iver in Buckinghamshire but covering a wide area as a mobile worker. The salary is up to £29,224 based on Qualifications and experience.
The purpose of the role: Delivering Customer Service Excellence through a centralised administration function and a team remote Field Service Engineers. Working as part of the field team to provide a dedicated service of asset repair and maintenance together with installation and dismantle of site cabins. Overall responsibility for ensuring that a high proportion of Regional self powered hire equipment is available for hire and is certified safe to use at all times
Reporting to the Regional Service Manager. However, the relationship and rapport with members of the Support Service team and end customers is crucial to assist in the aspiration of 100% customer service satisfaction.
Key Duties:
* Carrying out comprehensive safety/maintenance checks of all self powered hire equipment before dispatch/when returned and completing and including all necessary documentation including test certificates and safety instructions
* Ability to run diagnostic checks and undertake fault finding
* Visiting customer sites, when required, to repair faulty self powered hire equipment and/or carrying out safety/operational demonstrations
* Installation and dismantle of hire units and associated equipment
* Quick and accurate diagnosis of fault / breakdown
* Asking relevant questions to determine the precise fault / issue to complete the job first time.
* Liaising with customers / manager / peers / contractors to ensure site work is completed timely and efficiently
* Effective repair of hire units and its equipment which may require multi-trade skills capability - including engine repair
* Completing PDA / paperwork thoroughly and accurately
* Comply with and embrace the Elliott Health & Safety culture and policies
* Understand and comply with all relevant Company rules, agreements, policies, procedures and with all relevant legislative requirements and codes of practice.
* Act in a professional manner, ensure good working relationships are maintained and promote a good image of the Company at all times.
* Be aware that the Company operates a Quality Assurance system BS EN ISO 9001 and adhere to the respective procedures.
Job experience & skills requirements
Personal Characteristics
* High level of drive, energy and initiative; entrepreneurial, proactive, focused, tenacious and committed, with high standards and achievement orientation
* Desire to lead, influence and coach others
* Good team player
* Strong work ethic; self starter; results orientated
* Good ability to plan and anticipate * Good communication and relationship building skills
* Ability to work in an operational/functional matrix organisation
* must be methodical and organized, and work to high quality standards both as part of a team, and when working individually Work Experience
* Technically trained on generator/diesel or gas engines
* Technical understanding of self powered hire equipment
* Good health and safety awareness, preferably with some kind of H&S qualification along with a CSCS card. Manual handling and working at height training is also preferable though training can be given * basic/intermediate general construction/maintenance skills
* Appreciate LEAN practices within the workplace and embrace change
* Served a recognised electrical apprenticeship complete with the AM2 certificate and completed the 2382-12 requirements for electrical installations Additional Information:
* Full driving license as travelling long distances is required.
* May need to stay overnight occasionally
* May be required to participate in an out of hours service rota
* Flexibility in working hours is required as may need to start earlier and finish later than normal on occasions.
* Has proven experience and ability to work effectively with internal and/or external customers.
* Served a recognised electrical apprenticeship complete with the AM2 certificate and completed the 2382-12 requirements for electrical installations
Key factors for success (short-term, mid-term and long-term)
Success in a 6 months will include:
* To establish them self within the team and be aware of Elliott policies and standard operating procedures relevant to task, ensuring all required documentation is completed i.e. inspection/testing certificates etc.
* Good working knowledge of the Elliott product range Success in 1 year will include:
* Actively participate as part of a localised quality team in the implementation of LEAN principles within the workplace
* Successfully implemented a robust service/repair programme for the depot self-powered hire fleet * Play a part in developing the section to achieve the most cost effective solution to operational issues
* Assist the team to achieve overall operational excellence and be the market leader in our field
If you are interested please send your CV to Alison or Sarah or call the St Albans Technical Branch 01727 831632.

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