German CS role in Dublin for January, February and March!

Location
Dublin
Salary
Negotiable
Posted
23 Nov 2016
Closes
21 Dec 2016
Ref
hcsde
Contact
Gisele Graciutti
Job Type
Permanent
Hours
Full-time
Our client is the world's leading car rental company with over 11,000 locations throughout 140 countries. The company provides rewarding career paths, fostering personal achievement and celebrates collective success.


The position:

As a German Customer Service / Contact Centre Agent you will be responsible for providing exceptional customer service and sales services to incoming customer calls to ensure the continued growth and profitability of the company's products. Working in a friendly multi-lingual customer service team you will work in a fast paced environment as you aim to constantly go above and beyond for our customers


Duties and Responsibilities:

- Receive incoming calls from the market, whilst converting the maximum number of these calls and enquiries into sales.
- Achieve performance targets as set out by the Manager and Team Leaders.
- Track all reservations on-request and provide the customer with a timely and efficient response.


Requirements:

- Previous experience in a sales, customer service or contact centre environment
- Fluency in German and good level of English essential
- Excellent problem solving skills and ability to prioritise
- Ability to work in a Fast-paced environment
- Good Team Player with ability to build and maintain relationships
- Leaving Certificate or equivalent education standard required


We will offer successful candidates who are overseas a relocation package. In return for your hard work and dedication, you will be rewarded with excellent career opportunities, training & development, a range of Benefits and Incentives such as: Canteen, Gym, staff discount programme and many more.


Sounds good?
Send me your CV at Gisele.Graciutti@manpower.ie and I will contact your with further details about the role.

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