IT Business Continuity Manager

Recruiter
Undisclosed Company
Location
Reading, Berkshire
Salary
£26000 - £28000 per annum + Benefits
Posted
23 Nov 2016
Closes
07 Dec 2016
Ref
CD3104
Sector
IT
Job Type
Permanent
Hours
Full-time
Manpower are currently recruiting for a Technical Business Continuity / Disaster Recovery Manager to join their Client - an on-site delivery specialist for multi-vendor products and services. The successful candidate will be dealing with Customer rehearsal support, building of rehearsal hardware and testing of the Operating Systems. This is in the field of Disaster Recovery onsite in Reading.

We do need someone who has strong server skills with ability to troubleshoot, knowledge of operating systems, configuring servers would be an advantage.
Knowledge of SAN is important and the ability for configure is desirable. Storage H/W skills are also a requirement.

ROLE OVERVIEW:
The role is to support the delivery of Continuity Services (Disaster Recovery services) from our client's site. This involves liaising with customers to prepare contracted equipment and office space to enable the rehearsal and recovery of the customer's business applications.
Also support/troubleshooting of technical issues that occur before & during the process.
After rehearsals, erasing the recovered customer data & dismantling of the hardware and creation of a post rehearsal report. Additional general site support and maintenance activities will be expected.

DETAILED JOB DESCRIPTION:
The role is site based and standard office hours, Mon to Fri 09:00 to 17:30, but there will also be a requirement to support an on call roster on a 1in4 basis. There will be car allowance included for any support required at any other locations.
The Rehearsal activity comprises of 60% of the role, the remaining time will be utilised maintaining existing hardware assets, office space and associated infrastructure supporting the physical site & meeting its industry standard accreditations such as ISO 27001, ISO 14001, IL3 & ISO 9001.
Customer rehearsal management involves engagement with the customer in advance to define technical details and contractual equipment required to ensure the smooth running of the rehearsal.
Building, preparation & testing of the rehearsal environment which could include SAN configuration, Server OS deployment and configuration, LAN networking and configuration of tape Libraries and drives.
Hosting of customer rehearsal and active support/troubleshooting of any technical issues that occur with their environment. Creation of a Post Rehearsal Report following defined template/standard. Decommission of equipment erasing customer data and dismantling configured hardware.
The predominant equipment supported is Intel hardware, HPE Tape Libraries, EVA and 3Par SAN and HPE networking. Though it will not be limited to H.P. manufactured equipment.

ESSENTIALS SKILLS/QUALIFICATIONS:
Skills required are good understand of Microsoft OS, VMware, SAN, Tape Libraries & LAN.
At least 2years experience on Wintel hardware & associated peripherals. I.e. Tape drives (Libraries), storage arrays & network switches.
DESIRABLE SKILLS/QUALIFICATIONS:
Good network knowledge, Intel Linux, additional Storage experience e.g. StoreOnce, VTL, NetApps, iSCSI.
More detailed knowledge of Backup products e.g. Data Protector, Net Backup, Backup EXEC, Tivoli, VEAM.

Interested? Think you can do it? Please apply for this role with a CV which will highlight your transferable skills and experience.

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