Customer Service Advisors - Dundee

Recruiter
Location
Dundee
Salary
£7.20 per hour
Posted
23 Nov 2016
Closes
06 Dec 2016
Ref
CF/785/0111161236
Contact
Manpower UK
Job Type
Temporary
Hours
Full-time
Customer Service Advisors - Dundee

Location: Dundee
Ongoing Role with no end date
Pay Rate: £7.20 per hour

Full & Part time hours available.

Customers are at the heart of BT's business and delivering outstanding customer service is our number one priority.

Do you have the ability to cope under pressure and still provide a first-rate customer experience?

MANPOWER working with BT requires Customer Service Advisors to answer a combination of short length incoming calls; including 999 calls, which involves transferring to the appropriate emergency authority, Directory enquiry calls and operator services

Call centre experience is not essential as full BT Training is provided to enable you to deliver our service to a very high standard; all you need to bring is the following:

* A professional, can-do attitude
* A willingness to apply yourself during your training and into your future career
* Confident use of a keyboard
* An excellent telephone manner along with the ability to remain calm, work efficiently and follow procedures.

Flexibility is required between 8am -9pm for part time (25 hrs pr wk) and 8am - 11pm for full time. Monday to Sunday, full time training provided.

In return Manpower offer excellent opportunities to progress your career within the company and fantastic benefits including:
* First class training program
* Up to 30 days annual leave
* Amazing discounts on numerous products including holidays to car insurance
* Access to free development training courses

Apply by clicking on the apply now button