Flemish Roles - Telephone Interview & Relocation

Location
Dublin
Salary
Negotiable
Posted
24 Nov 2016
Closes
22 Dec 2016
Ref
cggmfl
Contact
Gisele Graciutti
Job Type
Permanent
Hours
Full-time
Position: Content Reviewer and Customer Care

Your profile:

Our client is looking for candidates fluent in Flemish+English or French+Dutch+English, graduated in any discipline, ideally with some experience in a customer service or content review position in a process-driven environment, EU citizenship or work permit for Ireland.



*Experience in a customer service or content review position desirable
*EU citizenship or work permit for Ireland.
*Adaptability and flexibility
*Good communication skills
*Ability to make independent judgment
*Problem-solving nature.



Responsibilities:

*Assist customers over the phone while providing a delightful customer experience.
*Process and raise required requests/transactions and make sound decisions related to customer requirements.
*Follow all compliance and security measures relating to client data.
*Take action on process transactions and handle the same with proper research.
*Adhere to process quality metrics and strive to exceed the monthly/annual quality & productivity targets.
*Adhere to process norms and structure.



Key success factors in this position:

*Adaptability and flexibility
*Good communication skills
*Ability to make independent judgement
*Problem-solving nature.



Attractive compensation package, valuable training and career progression opportunities across the globe.


To apply send me your most updated CV at Gisele.graciutti@manpower.ie and I will gladly contact you with more detailed information.

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