German Customer Service Representative

Location
Dublin
Salary
Negotiable
Posted
24 Nov 2016
Closes
01 Dec 2016
Ref
GerCS
Contact
Anna Deeney
Job Type
Permanent
Hours
Full-time
Our Client is looking for a motivated individual who wants to further their career in a friendly customer service team in a well established company.

Primary Duties and Responsibilities
*Receive incoming calls from the market, whilst converting the maximum number of these calls and enquiries into sales.
*Sell products and services where appropriate to ensure that more and more customers are aware of and involved in loyalty programmes.
*Achieve performance targets (sales, call-handling and quality) as set out by the Manager and Team Leaders.
*Track all reservations on-request and provide the customer with a timely and efficient response.


What do we need from you?
*Previous experience in customer service or contact centre environment
*Fluency in German and good level of English essential
*Strong Sales Skills, persuasive, "selling" (rather than "telling")
*Excellent problem solving skills and ability to prioritise
*Ability to work in a Fast-paced environment


We will offer successful candidates who are overseas a relocation package. In return for your hard work and dedication, you will be rewarded with excellent career opportunities, training & development, a range of Benefits and Incentives such as: Canteen, Gym, staff discount programme and many more.

If you believe you have the skills and experience required to succeed within this challenging Contact Centre role in an established organisation please send your updated CV to anna.deeney@manpower.ie or give me a call on 01 645 5230 for more information.