German Technical Support role in Dublin.

26 Nov 2016
24 Dec 2016
Gisele Graciutti
Job Type
Join the new team in an award winning provider of Multilingual Customer Experience & Technical Support solutions to giant global brands.

This is a fantastic and challenging opportunity to work on a new Technical Support
Service Desk. Supporting an exciting emerging global brand, you will be a member of the
Technical customer support team with plenty of potential to develop your career.


● Fluent in German and English, both written and verbal essential
● You will have good Wireless Networking experience
● Understanding and interest in consumer based electronics
● Excellent verbal and written communications skills, you will also have excellent
attention to detail
● Proven resolution, logical troubleshooting, customer service and customer
satisfaction skills
● Experience using WiFi enabled devices and products
● Strong problem solving/resolution skills
● Excellent listening, probing and de-escalation skills
● Able to learn quickly / be passionate about learning new concepts, technology
and processes


● Provide first line support to customers for infrastructure and product related
● Provide support for order management and product pre-sales
● Contribute to creating and updating a support knowledge base, you will have a
passion for learning and knowledge share
● Maintain and support quality and statistical standards at all times.
● Working as part of a team, you will work to both individual and group targets.
● Provide excellent customer technical support, you will strive for first call resolution
with each case
● Have the ability to handle multiple tasks & prioritise on an on-going basis.

Competitive Salary + Excellent benefits package offered

To apply, send me your most update CV at

Apply for German Technical Support role in Dublin.

Already uploaded your CV? Sign in to apply instantly

All answers are required


Upload from your computer

Or import from cloud storage

Your CV must be a .doc, .pdf, .docx, .rtf, and no bigger than 1MB

4000 characters left

By applying for a job listed on you agree to our terms and conditions and privacy policy. You should never be required to provide bank account details. If you are, please email us.