Customer Service Administrator

Recruiter
Undisclosed Company
Location
Altrincham, Cheshire
Salary
£15000 - £16500 per annum
Posted
30 Nov 2016
Closes
14 Dec 2016
Ref
TT0370
Contact
ManpowerGroup
Job Type
Permanent
Hours
Full-time
Customer Service Administrator

Experis is a leading IT recruitment firm and part of the larger Manpower Group. Our friendly office is located in Altrincham close to bus, train and metro transport links and is one of five large offices across the UK & Ireland employing nearly 350 full time staff.

Candidate Care within Experis is integral to our success. Working within a global provider of sourcing solutions, your will play a key role managing some of our most important relationships, acting as the first point of contact for our candidates ensuring they're satisfied with the service provided. You will be responsible for ensuring all contract paperwork is finalised correctly and punctually, and ultimately, provide a 'best in class' to both candidates and clients, ensuring that their experience is productive, efficient and promotes Experis as the partner of choice.

This role is a genuine mixture between Customer Service and Administration and although the role will be responding to current contractors that are working on client sites (via Experis), the role will involve no "cold calling" or sales activity of any nature.

Responsibilities
*Management and administration of new employment contracts, contract extensions and amendments, contract terminations and finishers
*Ensuring all compliance documentation is in place and adheres with ours and our Clients policies
*Being the primary point of contact for the candidate from the first day of their new role


The ideal candidate will have:
*Some experience gained within a customer service or office based environment
*A Levels or a Degree (desirable)
*Excellent and articulate communication skills
*Excellent time management skills and the ability to meet tight deadlines
*Practical experience of the Office Suite

To apply, please send your CV , or contact Matt Jones on 07483339154 for a confidential discussion regarding this opportunity.

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