Welcome to British Airways Contact Centres

BA Voted ImageWe're one of the world's leading global premium airlines, the largest international carrier for the UK, and the
number 1 super brand in both 2014 and 2015.

How have we made that happen? By making a promise to our customers: To Fly. To Serve.

This promise defines everything we do. It means putting customers at the heart of our business. It means delivering unrivalled flying know-how. And it means a personalised and thoughtful service experience. That's why almost 40 million customers come to British Airways every year, travelling to over 180 destinations in more than 70 different countries around the world.

Key to making this happen is the thousands of people who power our contact centres around the world. Our global network of contact centres including Manchester and Newcastle, make sure that customers from all four corners of the world receive first-class service throughout their journey with us.

And this is your chance to join them.

Latest jobs

Newest firstSalary

  • Customer Service Advisor - Newcastle

    Tyne and Wear, Newcastle upon Tyne £15888 per annum + Shift Payments + Performance Bonus BA Contact Centres

    Customer Service AdvisorNewcastle Salary - £15,888 per annum (increasing to £16,682 per annum after 12 months service) Shift Pay & Performance Bonu...

  • Customer Service Advisor - Manchester

    Greater Manchester, Manchester £15888 per annum + Shift Payments + Performance Bonus BA Contact Centres

    Customer Service Advisor Manchester Salary - £15,888 per annum (increasing to £16,682 per annum after 12 months service)Shift Pay & Performance Bon...