E.ON Part Time Customer Service Agent

E.ON
West Midlands, Kingswinford
£8.85 per hour
26 May 2017
23 Jun 2017
EP7630a
Manpower UK
Temporary
Part-time
E.ON Part Time Customer Service Agent - Kingswinford DY6 8BN

A new and exciting opportunity has arisen for a part time Customer Service Agent based at E.ON in Kingswinford: DY6 8BN

Due to continued growth, E.ON is looking for a Customer Service Agent to join their contact centre field operations team on a temporary ongoing basis that has the potential to lead to a permanent position.

E.ON is a great place to work; the culture is very open, people are genuinely helpful pulling together to help you succeed. There is some parking available on site.

In this role you'll also benefit from annual leave entitlement of 28 days a year pro rata for the first 12 weeks, and 34 days per annum thereafter (including bank holidays).

* Hourly rate £8.85
* Hours: Saturday 8am - 6.30pm and Sunday 8am - 5.30pm


Key activities:
1. Inbound / Outbound calls.
2. Booking emergency call outs for engineers.
3. Data Input
4. Customer service


Essential Skill Sets:
1. Competent computer user - Microsoft Outlook and Excel (Excel to a basic level of data entry and manipulation)
2. Understanding of the importance of a fast client service and achieving set deadlines
3. Strong attention to detail and organisation
4. Motivated, able to work demonstrating initiative with minimal supervision
5. Excellent communication skills

About E.ON
Millions of people get their gas and electricity from E.ON at home and at work. That makes us one of the UK's top energy companies. With the energy industry evolving faster than ever, E.ON is leading the change.
They're always looking to help and treat their customers fairly - whether it's making bills simpler to understand or developing new apps to help them better control their usage. And its E.ON's people who are making it happen. They're a team that works together to come up with bright ideas.
For more information on the vacancies Manpower have with E.ON or just for more information on E.ON please visit http://www.manpower.co.uk/minisites/e-on/