HCL SELECT MANPOWER FOR
EXCLUSIVE UK RECRUITMENT NEEDS
HCL BPO Services (NI) Ltd., a global provider of contact center
services, has appointed Manpower UK Ltd. to handle its recruitment
needs in Northern Ireland
The contract worth £10 million will see
Manpower providing staff to HCL as well as providing on site HR
services to the company in Northern Ireland. In the UK, HCL BPO
focuses on providing a range of services to leading global companies
including contact centre and business process solutions. HCL BPO
UK operation is located in Belfast employing around 1,000 staff.
HCL BPO’s recruitment needs have to date been provided by
three recruitment agencies, including Manpower. Under the agreement,
Manpower will become the sole supplier to HCL from 3rd May 2004.
At this point all 250 staff currently supplied by the other agencies
will transfer their employment to either Manpower or HCL. Manpower
anticipates it will then employ around 700 staff at the centre.
Paul Duddy, Senior Human Resource Manager at HCL BPO, comments:
“Making sure we have a co-ordinated approach to our HR needs
will play an important feature in our future business success. Manpower
has demonstrated consistently an excellent understanding of not
only our recruitment needs, but also our general HR requirements
and business position. As a global company, Manpower has the resource
and experience to help us meet our corporate goals.”
Derek Brum, Contract Account Manager for Manpower, adds: “We
are very proud that HCL BPO has recognised our experience in developing
cost effective and business efficient solutions to all aspects of
the HR process. In turn, the on site operational team must be recognised
for all their hard work in helping Manpower achieve this position.
We are very much looking forward to extending our relationship with
HCL BPO.”
- ENDS -
About Manpower
Manpower is the UK’s leading workforce management company,
specialising in permanent and temporary recruitment, HR services,
managed services, outsourcing and HR consultancy.
Manpower has been established in the UK since 1956 and today works
with organisations in both the public and private sector. Manpower’s
UK-wide network of 300 offices allows the company to meet the needs
of local and national customers. This includes numerous small and
medium sized enterprises, as well as larger organisations such as
BMW, BT, Heinz, Hertfordshire County Council, IBM, National Blood
Service, New Deal South Wales, Royal Mail and Xerox.
The focus of Manpower’s work is on raising productivity through
improved quality, efficiency and cost-reduction, enabling customers
to concentrate on their core business.
Manpower has a highly skilled workforce of 100,000 temporary employees
who stay loyal to the company (and its customers) thanks to best
in class employment benefits. These include a contract of employment
and a free e-learning toll offering staff over 1,000 courses in
a diverse range of subjects, keeping Manpower’s workforce
up to date with today’s ever-changing working environment.
For further information, please contact the Manpower Press Office
on 020 8870 2214. Or you can e-mail us by selecting Press
Office from the Contact
Us page.
