14th July 2003

HERTFORDSHIRE COUNTY COUNCIL LAUNCHES
FIRST INTERACTIVE RECRUITMENT WEBSITE


Hertfordshire County Council has this month launched the first fully interactive recruitment website in any council in the UK at www.hertsdirect.org/jobs. As the largest employer in an area with a population of over one million, the website will process applications for permanent and temporary positions in all types of departments within the Council, from fire & rescue to catering and healthcare services. The Council aims to have at least 50% of candidates using the website for job applications by 2005.

The launch of the website is in line with the government’s e-strategy targets of making public services at national and local level available electronically by 2005. Hertfordshire County Council’s recruitment website will enable easier access for people applying for jobs and speed up the applications process considerably. The fully interactive recruitment site has a multiple ‘intelligent’ functions from e-application forms, minute-by-minute updated job vacancies, email back facilities and online CV and career advice.

This is part of Hertfordshire County Council’s recruitment and retention strategy to become an employer of choice, remain competitive and optimise the use of IT.

The technology has been developed and provided by private sector partners Manpower, who have customised the interactive solution specifically for Hertfordshire County Council. The Council has been outsourcing its recruitment centre to Manpower since 2000. The contract has already reduced direct costs significantly through improved supply chain management and is on track to cut HCC’s 7-figure recruitment budget by 5% in its final year. The launch of the website makes use of Manpower’s leading edge private sector technology which will fill 10,000 full-time vacancies and over 3.5 million hours of flexible vacancies over the 5-year life of the contract.

Alan Warner, HCC Director of People and Property said: “I have absolutely no doubt in my mind that in future e-recruitment will be the only way of getting people into our organisation and this latest development is an important step in our quest for continuous improvement in the way we do things.”

Manpower is a leader in providing on-line web-enabled training programmes, which are available to the temporary staff supplied to HCC. With its Global Learning Centre, the company offers all its staff access to over 2,000 training courses in subjects as diverse as leadership, communication and customer service, as well as a wide range of IT skills.

In early 2003, Hertfordshire County Council (HCC) was ranked as ‘Excellent’ by the Audit Commission in its Comprehensive Performance Assessment (CPA), its new performance management framework for councils in England.


For further information, please contact the Manpower Press Office on 020 8870 2214. Or you can e-mail us by selecting Press Office from the Contact Us page.