Collections Executive, OTE €35K plus benefits and paid QFA study.
Are you looking to move into or further develop your career within the Financial Industry?
Are you looking for a permanent position paying up to €35K with on-going training and great benefits too?
In business since the 1980s this well-established Financial Management firm based in Dublin has recently won several large contracts with both new and existing clients therefor they now have 5 new openings for Collections Executives to join their busy teams. If you are ambitious and have strong communication & negotiating skills and experience contacting customers by phone then this might be a good opportunity for you.
If you have a solid track record working in a Finance, Collections, Customer Service, Call Center, Inside Sales / Win Back position then we can offer you an real opportunity to build a new career within the Finance Industry. Full, on going, training is provided in addition to paid professional training and exams, such as full QFA.
Collections Executives receive full on-going training, salary of 25K basic to start plus bonus of up to €10K, permanent position with 23 days holidays per year plus 9 statutory holidays, ongoing professional training such as QFAs, paid classes and exams. Pension. Free parking.
Respond to customer calls in a professional and timely manner
Contact customer by telephone to negotiate and assist in payment strategy
Monitor customer accounts regarding payments and updates
Maintain good relationships with customers
Manage a full a book of client debt
Ability to work a large volume of accounts
Achieve and surpass weekly and monthly collection targets
Ensure compliant and customer focused collections
Update accounts and input new information gained from calls
Use new technology provided to maximize collections
Assisting with ad hoc administrative as needed
Have 1 years' plus experience contacting customers by phone
Maintain professional approach with customers
Have good personal goals and enjoy achieving targets
Be positive and enthusiastic and work well in a team
Be willing to study for and complete full QFAs
Good experience with Microsoft Office, Excel, Outlook.
Salary: €25K basic plus bonus 10K pa, total €35K per year and paid QFA.
Benefits: Permanent position. Contributory Pension, 23 days holidays per year plus 9 statutory holidays, ongoing professional training such as QFAs, paid classes and exams. Pension. Free parking.
Role: Full Time, Permanent Position.