Support Developer

Employer
SAP
Location
Galway (City), Connacht (IE)
Salary
Negotiable
Closing date
23 Jul 2019

Manpower have an exciting opportunity on site with our client, SAP; we are seeking a Support Developer for their IBSO Engineering Team on their Galway site. 

PURPOSE AND OBJECTIVES: 
The IBSO Engineering team enhances cloud based products by designing and developing additional functionality on request. We work with a wide range of SAP cloud based solutions, including C4C, ByD, HCP, C4TE, SuccessFactors and mobile solutions. Additionally, we provide an expert support service in order to enable partners to deliver high quality products to their customers. 
As a Development Support Engineer, you will be working with our support team to analyze and troubleshoot problems in our existing solutions and provide high quality fixes. You will also have the opportunity to work on development projects to support our Software Developers in delivering exceptional custom solutions to our customers, with the aim of becoming an expert in the framework. 
This is a very varied, early career level role which offers strong opportunities for progression to a Software Developer role. 


EXPECTATIONS AND TASKS: 
Become an expert in absl, our proprietary language. Develop an extensive knowledge of our technical toolset and methodologies for the extension and enhancement of the SAP OnDemand Solutions 
Work to achieve a solid understanding of existing customer specific solutions 
Design, develop, test and deliver high quality code to address issues/errors in these solutions 
Implement, test and deliver custom solutions based on specifications 
Communicate effectively with customers both verbally and in writing 
Create and deliver knowledge transfer training sessions for customers & partners in both a formal and informal setting 
Engage cross-functional resources both internally and within customer organizations to solve complex problems 
Become an expert in Business ByDesign, Cloud for Customer, Hana Cloud Platform and the Cloud Studio SDK 
Effectively manage time, workload and shifting priorities while consistently identifying opportunities for continual improvement 

EDUCATION AND QUALIFICATION / SKILLS AND COMPETENCIES: 
• Bachelor’s Degree in Information Technology, Computer Science, Business Information Systems or equivalent professional experience 
• 2-3 year’s relevant work experience 
• Technical inquisitive nature with advanced analytical and diagnostic skills 
• Excellent customer focus and communication skills, both oral and written 
• Ability to communicate technical ideas, designs, and specifications effectively 
• Passionate about learning new concepts and technologies 
• Thorough knowledge of OOP concepts and methodologies 
• Knowledge of web technologies: JavaScript, HTML, CSS, XML 
• Ability to multi-task and perform effectively under pressure, working virtually with internal teams and customers 
• Willingness to travel internationally on occasion 

Please note, this is a temporary contract role for which you would be employed by Manpower and working on behalf of our client; SAP 

Contact Us
  • SAP
  • Ireland

SAP is the world leader in enterprise applications in terms of software and software-related service revenue.

SAP is the world leader in enterprise applications in terms of software and software-related service revenue. Based on market capitalization, we are the world’s third largest independent software manufacturer. SAP is at the center of today’s business and technology revolution. SAP helps you streamline your processes, giving you the ability to use live data to predict customer trends – live and in the moment. Across your entire business. When you run live, you run simple with SAP.

With offices and labs located worldwide, SAP serves over 345,000 customers with 84,000 employees, more than 150 nationalities worldwide in 130 countries.

SAP began operations in Ireland in 1997, and today has offices in Dublin and Galway and employs over 1,700 people across 41 lines of business. SAP employees in Ireland comprise a diverse community – 60 nationalities of people speaking 47 languages. Located between SAP EMEA and the U.S. headquarters of SAP Americas, and with so many languages and cultures present, Ireland provides the ideal setting to host the SAP service and support organisation serving SAP customers in these regions.