Part Time Customer Service Advisor
E.ON is one of the UK's top energy companies. We supply millions of people with gas and electricity, at home and at work. When something doesn't quite go to plan, our customer service team are straight on the case to get everything back on track - and this is your chance to join them.
About the role:
As a Customer Service Advisor, you'll be joining the Metering Team which is currently expanding and taking calls from our existing customers who have questions around their Meters. As a Customer Service Advisor you will be responsible for speaking with new and existing customers, delivering excellent customer service helping them with general enquires. You will also assist with booking engineers for meter breakdowns and changes.
You'll initially join us on a temporary basis, but there may be the opportunity to become a permanent E.ON employee at a later date. There's a range of great benefits on offer too:
- Initially the pay will be £8.21 per hour and after 12 weeks, your pay will automatically increase to £9.75 per hour, with the chance for it to later rise to £11.32 per hour.
- You'll qualify for an annual bonus scheme.
- You'll start with 28 days pro-rata annual leave per year, but after 12 weeks this will increase to 34 days pro-rata (including bank holidays)
- There's good transport links nearby, an onsite canteen serving hot and cold food, and a free drinks vending machine.
We're ideally looking for individuals who have worked in a customer service/contact centre role before. You'll have excellent communication skills, and will handle every call with empathy and warmth.
The hours for this role will be from 4:15pm until 8:15pm, 4 hours per day over 5 days a week between Monday and Saturday, you can choose to not work a Saturday.
Interested in joining us as a Customer Service Advisor? Apply here today!