Customer Service Support

Employer
Undisclosed Company
Location
North Lanarkshire, Bellshill
Salary
Up to £9.50 per hour
Closing date
27 Aug 2019

Manpower are looking for customer service advisors in Bellshill to support our client with their customers basic IT problems.

Are you looking for a customer service role with a difference? Could you deliver an exceptional customer experience by communicating in a simple, personal and straight-talking way? We are looking for people with a proven track record in customer service that would like to progress their career and develop their skill set as a Customer Solutions Advisor.

Key responsibilities:

  • Liaising with customers and clients
  • Maintenance of accurate account information
  • Achievement of internal call quality expectations
  • Achievement of clear key performance indicators
  • To operate compliantly within clearly defined guidelines

Essential skills:

  • A compassionate and mature approach
  • Excellent communication - call centre / telephony experience preferred
  • Ability to make confident decisions
  • Ability to establish good working relationships
  • To work well under pressure and work with a wide variety of people
  • A consistent professional approach to all tasks
  • Computer literate

Days

Monday to Friday

0900 to 1700

Apply now if you are interested!!