Fraud Specialist

American Express
East Sussex, Brighton
Up to £10.88 per hour + bonus
Closing date
5 Sep 2019

Manpower is currently recruiting for an intake of Fraud Specialists on behalf of our client, a large financial services corporation based in Brighton. This is a temporary ongoing role with Manpower. Working 35 hours per week, Monday to Friday 08:00 - 20:00, Saturday 09:00 - 18:00, Sunday 09:00 - 17:00.

Every one of the Fraud Investigators represents the organisations Brand. They take their work personally because they're more than a friendly voice on the phone, they're problem solvers and relationship builders. And the people you'll work with, and the customers you'll care for, value your passion and unique personality as much as American Express do.

Key Responsibilities

To protect card members and the organisation from Identity theft, along with minimising fraud loss exposure to the business by identifying accounts that were obtained through fraudulent applications, which are either pre or post approved; and identifying American Express Accounts that have been opened or taken over by fraudsters. Our investigations into these potential ID fraud cases are crucial to prevent potential ID fraud, whilst ensuring you are following company processes and compliance.

Also spotting fraud trends and potential fraud rings that could be targeting the organisation and their customers.

Why Fraud and American Express:

Talk to our people and you'll find out what we're all about. Open, creative, risk-taking, collaborative and innovative are just some of the expressions you'll hear. It's our culture that makes Fraud and the organisation an outstanding place to work, and a big part of why we regularly win best workplace awards all over the world. If you're ready to take on a challenge and make an impact, you owe it to yourself to launch or grow your career here.

Do you have what takes to build a career with our Client?

  • Flexibility
  • Strong written and verbal communication
  • Ability to work with sensitive information
  • Ability to work in a fast-paced metric driven environment
  • Proficient at multitasking and navigation in a Windows environment
  • Demonstrated ability to work both independently and in a team environment
  • Customer service experience with exceptional listening and relationship building skills is an advantage

Incentives: Offers a competitive monthly bonus on top of your basic salary

If you would like to be a part of this passionate team then apply here today!

*please note that due to the high number of applicants we are unable to inform every one of the status or outcomes of their application.

Contact Us
  • American Express
  • Head Office
  • Amex House
  • Brighton
  • BN88 1AH
  • United Kingdom

From high employee satisfaction ratings to their many workplace awards, American Express is consistently recognised as a great place to work by people around the world.

From high employee satisfaction ratings to their many workplace awards, American Express is consistently recognised as a great place to work by people around the world.

For more than 160 years, American Express has built a business based on trust and reliability, and has earned a reputation for delivering world-class service and business success.

With flexibility, personal recognition, teamwork, reinvention, challenges and integrity at the heart of what you do, you’ll continue to deliver this best-in-class service, every day.

American Express has never been afraid to explore new possibilities. They’re striving to exceed expectations; they’re embracing the changing marketplace. Extraordinary people work for American Express - and this is your chance to be part of it.