Service Manager

Undisclosed Company
Belfast, County Antrim
£25000 - £30000 per annum
Closing date
13 Sep 2019

Manpower is recruiting for a Service Manager on behalf of our client who are an established commercial vehicle hire provider based in Belfast.

We are recruiting for a Service Manager who will oversee and run the workshop service department.

We are preferably looking someone with Aftersales or Service Advisor experience from the motor trade across light vehicles or commercial vehicles.

This is a great opportunity that may suit a Senior Service Advisor or a Service Manager looking for a change in their career. You will be joining a small but effective team within a friendly team environment.

As Service Manager you will play a key role to ensure smooth running of the workshop, managing a small team of technicians and consulting with customers on vehicle servicing needs.

The Role

Responsible for daily running and oversight of the workshop, managing Technicians and efficient workflow in the workshop

Plan and organise work schedules, utilise labour resources and productivity

Maintain and develop relations with customers, providing an excellent service to customers

Work alongside the parts department for relevant parts and supplies needed in time

Ensure invoices and paperwork is recorded accurately

Prioritise workload in the workshop and monitor vehicle progress, communicating effectively with the workshop team

Demonstrate company behaviours and values when dealing with customers, colleagues and external suppliers

What we are looking for:

Aftersales or Service Advisor experience within the motor trade

Passion for delivering great customer service and excellent communication skills

Supervisory or Management experience within a service environment

IT proficient with an organised approach to workload

Knowledge of vehicle systems, preferably Vans & Light Commercial Vehicles