E.ON Admin Assistant

Hinckley, Leicestershire
12 Jan 2017
26 Jan 2017
Manpower UK
Job Type
E.ON Administration Assistant - Part Time

A new and exciting opportunity has arisen for a Temporary Administration Assistant based in Hinckley, LE10 3EG.

Due to continued growth, E.ON is looking for an Admin assistant to join their admin team, you'll initially work for Manpower on a temporary basis but there's opportunity to become an E.ON permanent employee.
E.ON is a great place to work; the culture is very open, people are genuinely helpful pulling together to help you succeed. There is some parking available on site.

In this role you'll also benefit from annual leave entitlement of 28 days a year pro rata for the first 12 weeks, and 34 days per annum thereafter (including bank holidays).

* Hourly rate £8.28
* Length of assignment: 8 months
* Hours: Part time Monday - Friday
* Annual leave entitlement of 28 days a year pro rata for the first 12 weeks, and 34 days per annum thereafter (including bank holidays)

Key activities:

* To carry out administrative tasks in support of the Highways Lighting business activity in order to provide excellent service to our customers.
* Assist in the preparation and management of documentation in accordance with the relevant procedures
* Ensuring effective programming of work to meet customer and company timescales
* Ensuring work meets levels of customer service, taking action where necessary to ensure that they stay within acceptable limits
* Taking ownership of complaints, as appropriate, resulting from the process activities ensuring that they are dealt with correctly and in line with the company policy on complaint handling
* Ensuring that accurate records are maintained
* Taking an active part in personal development to ensure abilities are maximised to the benefit of the Highways Lighting activity
* Having regular contact with members of staff at all levels within Highways Lighting and other internal and external customers
* Build and/or maintain good working relationships with staff within Highways Lighting and across the other business streams, as appropriate

Key Skills;

* Have previous customer service experience
* Have the desire to help, service and meet the needs of customers
* Actively seek to find out information about things, people or issues and will ensure they understand the information and can respond to it
* Have a positive attitude to work
* Be able to tackle problems in a logical way taking into account all relevant information and take responsibility for solving a problem and seeing it through
* Oral communication, interpersonal and influencing skills with the ability to take a confident and diplomatic approach with staff, colleagues and customers
* Organisational skills with the ability to prioritise and schedule own workload to meet the requirements of his/her own team
* The ability to work under pressure, make decisions and meet tight deadlines
* Numerical and analytical skills with the ability to interpret data and information and produce it in a clear and logical format
* A working knowledge of PC based computer systems and the ability to adapt quickly to changes to those systems.

About E.ON

Millions of people get their gas and electricity from E.ON at home and at work. That makes us one of the UK's top energy companies. With the energy industry evolving faster than ever, E.ON is leading the change.
They're always looking to help and treat their customers fairly - whether it's making bills simpler to understand or developing new apps to help them better control their usage. And its E.ON's people who are making it happen. They're a team that works together to come up with bright ideas.
For more information on the vacancies Manpower have with E.ON or just for more information on E.ON please visit http://www.manpower.co.uk/minisites/e-on/