Technical Service Advisor

Birmingham, West Midlands
£15.38 - £19.41 per hour
20 Jul 2017
17 Aug 2017
Manpower UK
Job Type
Role: Technical Service Advisor (Automotive)
Location: Birmingham Business Park
Hours: 37.5 per week
Days: Monday - Saturday (on a rota)

Are you exceptional at delivering fantastic customer service? Are you experienced taking calls from customers and interpreting the information they are giving you? Do you have a passion for automotive and problem solving?

Then we have the role for you...

The role
You will be based in flag ship head offices at Birmingham Business Park. You will be taking and making calls to business customers who are experiencing difficulties with their vehicles. Using your automotive experience, you'll diagnose problems over the phone and arrange for a responder to be dispatched if required. You'll also take the lead in the responding to customer queries.
Ideally you will have experience in a similar role, working with customers over the phone, responding to breakdowns and diagnosing faults. You may have a vehicle repair apprenticeship or have worked as a service advisor in a dealership.

The company
The are part of one of the UK's best known brands. They are going through an exciting period of growth and are investing heavily in their teams as they expand their offering. This is initially a temporary contract but will go permanent for the right candidate.
They are a friendly bunch and you'll be supported in your role. They offer training and progression, and they prefer to promote from within.

If this sounds like a role you would excel in, please apply today.

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