Customer Service Advisor

1 day left

Recruiter
Location
Stockport, Greater Manchester
Salary
£15400 per annum + £20,500 PA total average reward
Posted
20 Sep 2017
Closes
18 Oct 2017
Ref
STK36126
Contact
Sky
Job Type
Permanent
Hours
Full-time

Customer Service Advisor - Call Centre

Stockport SK1 1DL

Permanent, full-time - immediate and ongoing opportunities

£15,400 per annum plus incentives, free Sky Q, phone and broadband and unique Sky benefits (£20,500 per annum total average reward)

As a Customer Service Advisor in our buzzing Stockport Contact Centre you'll speak with customers who have an issue or question about their Sky service. You'll quickly understand their needs and resolve their queries, whilst also looking for additional sales opportunities which would enhance their Sky experience. You won't be going it alone. Putting customers first is a top priority here and you'll be part of a supportive, fun and friendly team who are all focused on having great conversations.

What skills do I need to apply?

The most important skills in this role are great communication and customer service, with a genuine enthusiasm for delivering the best possible service. You'll love a challenge, and be keen to meet a target that stretches you. Most of all, you'll be a people person and love working a role where you can chat with lots of new people and put them first.

And the perks?

We invest in our people to make sure they excel in their roles and are able to progress their career with us. That's why you'll spend the first four weeks learning the ropes during our comprehensive induction training, so you're fully prepared with everything you need to know from day one. In addition to this, ongoing training and support will be offered throughout your time here, to help you develop your career in the direction you want.

There's more…

To help you have better conversations with our customers and understand our products inside out you'll receive free Sky Q, phone and broadband to enjoy in your spare time. And, because we know life isn't just about working, you'll receive 30 days annual leave (plus three bank holidays), private health and dental care and a wide range of high street discounts too. You'll also qualify for our great bonus scheme and incentives throughout the year.

One shift pattern is currently on offer, you'll be working Tuesday to Saturday 1300 - 2100.

Sound like the perfect job for you? Click "Apply" and you could soon be part of our great team.

It's our people that make Sky Europe's leading entertainment company. That's why we work hard to be an inclusive employer, so everyone at Sky can be their best.

If you are successful in your application for this role, your appointment will be subject to receiving a positive outcome from your Criminal Record Check.