German Speaking Customer Care Professional (Brighton) 3581

Customer Care Professional GERMAN 3581
Location East Sussex, Brighton

Our Client is the world's premier service company, and the largest credit card issuer by purchase volume. From high employee satisfaction ratings to many workplace awards, our Client is consistently recognised as a great place to work by people around the world.

The European Head Office is located in the centre of Brighton, a multicultural city full of personality and character. The pebbled beach, Brighton Laines and the Royal Pavilion, as well as many other attractions are all within your reach. Situated along the south coast, with easy transport links to Gatwick and London, Brighton is a city you're sure to love. For more information, check out http://www.visitbrighton.com

Do you enjoy solving puzzles? Analysing and fixing issues?
Love working for our corporate customers?
Then this role is for you!

Every one of our Customer Care Professionals represents the our Clien'ts brand.
They take their work personally because they are more than the expert on the e mail,
They are problem solvers and relationship builders.

The Corporate Online Support team are dedicated to support all of our customers.
We are looking for the forward thinkers, the CCP that strives for a resolution and keeps the customer in Forefront of all their work.
It is impossible to list everything you will do here because every customer is different.
But a few things are clear, you will….
*Respond quickly and accurately to customer questions and issues
*Offer customers unique solutions
*Find new ways to offer customers a better experience
*Suggest new ways to improve processes and customer care
Skills/qualities
*Fluent in German
*Customer service experience with exceptional listening and relationship building skills
*Strong written and verbal communication
*Ability to work in a fast paced metric driven environment
*Proficient at multitasking and navigation in a Windows environment

Working at for our Client you are provided with a fantastic and diverse working environment, in a state of the art building in the centre of Brighton.
Other benefits include;

- Continued training and development
- A subsidised roof top canteen
- Free tea/coffee
- Subsidised on site costa coffee
- On site gym.
- Flexible hours
- Employee discounts at a number of local retailers.