Restaurant General Manager

Undisclosed Company
Oxfordshire, Oxford
£30000 - £35000 per annum
12 Oct 2017
26 Oct 2017
Manpower UK
Job Type
I am recruiting for an experienced General Manager to join the team of a new fine dining restaurant opening in Oxford. You will need to have at least three years of experience within a similar role in a fine dining establishment, please see below for details.

Scope and General Purpose
*To execute pre-defined hospitality ethic that defines customers experience at our restaurant and makes it memorable and unique.
*To maximise profitability by driving a quality focused culture
*To develop a high performing team committed to achieving business goals. Manage talent and succession planning as defined in company's policies and in line with its requirements
*To monitor processes which regulate key activities
*Any other tasks consistent with the job role that may be requested from time to time.

Key Accountabilities

1.Financial Management and Conversion.
*To implement the financial plan based on past performance and future predictions as agreed with the Commercial Director and the General Manager.
*To interpret the P&L statements, identify trends and make inferences. Account for any variances, if at all. To communicate figures/ targets to the rest of mgt support team.
*To follow work processes in order to protect the company from fraud, litigation and other related losses.
*To communicate the financial procedures and objectives to all team members dealing with cash in order to increase involvement and commitment.
*Responsible for banking, cashing, invoicing, payroll and other financial procedures of the company and ensure implementation.
*Participate in making of the budget with Executive Chef and GM.

2.Revenue Generation with quality and Customer Service
*To develop creative products and services to meet existing and future customer needs in consultation with the Commercial Director, GM and CEO.
*To clearly define service and hospitality standards, ensure follow-up, evaluation and re-assessment on periodic basis.
*Responsible for providing quality service and care to all guests in order to meet and exceed expectations.
*Standard of service- comparable with the very best in the industry.
*To implement plans to encourage repeat business and build long term relationships.
*To maintain knowledge of competitor activity and adopt best practices from within and outside the industry.
*To implement and measure customer service and performance standards
*To compare both quantitative and qualitative performance to previous years and report revenues to the General Manager

3.Leading and Managing People
*To recruit and appoint all front of the house teams as per company's requirements and objectives.
*To manage staff performance through regular review meetings and appraise staff against agreed objectives at least once every year.
*Identify, plan and deliver key training activities on the basis of regular performance reviews and as per direction from the Commercial Director, GM and/ or CEO.
*Liaise with the General Manager on a regular basis to keep up to date with legal requirements and good employment practices
*To understand the strengths and weakness of team and delegate accordingly.
*To communicate clearly and openly encouraging involvement at all levels.
*Actively seek to resolve conflict and promote good working relationships and teamwork.

4. Communication
*Support the Staff Forum function, ensuring representation from all departments
*Documentation of processes and record-keeping.
5. Leadership and change management
*Stimulate change, challenge assumption and ways of working, to move the business forward
*Facilitate the creation of business strategies and conduct regular strategy update meetings
*Instil a culture of pride and ownership towards our brand values of innovation and creativity
6. Health & Safety/ Compliance
*Understand relevant H&S legislation and the implications on the business, taking action as required
*Ensure a safe workplace by identifying hazards and taking corrective action
*Review and communicate health and safety audit reports by managing monthly H&S meetings, delegating required action with relevant departments, ensuring these are completed within set timelines.
*Identify maintenance activity required in order to uphold the required standard and ensure these are logged on the maintenance website and actioned as appropriate
*Action and respond to alleged food hygiene issues, deploying all necessary resources to protect reputation and brand integrity
*Take responsibility for any issues and ensure compliance with all relevant regulations

Please contact me for more information; the salary is around £35,000 depending on experience. The company offer many benefits to their employees and you will get the option to acquire qualifications, please apply online if you are interested or contact Lianne on 01865 245257.

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