French Speaking Customer Feedback Mgt Agent
- Employer
- Undisclosed Company
- Location
- Merseyside, Liverpool
- Salary
- £16254 - £21000 per annum + benefits
- Closing date
- 10 Nov 2017
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Salary £16254 - £21000 OTE (Depending on performance)
Manpower is recruiting for French Speaking Customer Feedback Management Agents to work for our client who is a leading international supplier of Business Process Outsourcing solutions for complex, technology-driven services based in Liverpool City Centre
As a French Speaking Customer Feedback Management Agent, your main responsibilities will be to:
* Handle varied customer service calls, emails and social media enquiries
* Provide professional, accomplished communication to a wide range of customers, including VIPs
* Ensure excellent customer service to all customers with a right first time approach .
The ideal candidate will have:
* Excellent communications skills with particular emphasis on phone and written correspondence.
* Fluent/proficient level of French in addition to English and enjoy working on a multinational team.
* Excellent PC skills and good working knowledge of all MS applications
* Previous working experience in a customer care environment
* The ability to work independently and in a structured way and are able to take decisions based on your own research findings.
* Experience of working to targets/deadlines
* Flexibility with regards to working hours, motivated and goal-driven and take on responsibility for your work.
* Excellent communication skills
You will be working 37.5 hours per week, Monday - Friday, shifts will vary.
The successful candidate will receive a great benefits including:
performance-related bonus, eye care voucher, subsidised car parking, free tea, coffee and fruit
Interested? Apply now!
Manpower is recruiting for French Speaking Customer Feedback Management Agents to work for our client who is a leading international supplier of Business Process Outsourcing solutions for complex, technology-driven services based in Liverpool City Centre
As a French Speaking Customer Feedback Management Agent, your main responsibilities will be to:
* Handle varied customer service calls, emails and social media enquiries
* Provide professional, accomplished communication to a wide range of customers, including VIPs
* Ensure excellent customer service to all customers with a right first time approach .
The ideal candidate will have:
* Excellent communications skills with particular emphasis on phone and written correspondence.
* Fluent/proficient level of French in addition to English and enjoy working on a multinational team.
* Excellent PC skills and good working knowledge of all MS applications
* Previous working experience in a customer care environment
* The ability to work independently and in a structured way and are able to take decisions based on your own research findings.
* Experience of working to targets/deadlines
* Flexibility with regards to working hours, motivated and goal-driven and take on responsibility for your work.
* Excellent communication skills
You will be working 37.5 hours per week, Monday - Friday, shifts will vary.
The successful candidate will receive a great benefits including:
performance-related bonus, eye care voucher, subsidised car parking, free tea, coffee and fruit
Interested? Apply now!
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