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Social Media Account Management Agent (Fluent German)

Employer
Manpower Ireland
Location
Dublin
Salary
EUR28000 - EUR32000 per annum
Closing date
10 Nov 2017
If you possess consultative sales experience, coaching and client service skills; a willingness to work in a team-focused environment so this is your opportunity to belong to the "Biggest Social Media"

Responsibilities:

* Responsible for helping SMB clients drive results via their marketing campaigns through consultation, education, and support
* Demonstrate the value of our SMB advertising solutions
* Support and expand the self-serve advertising base for SMB clients in the online and digital advertising domain
* Uplift revenue by providing consultative advice to small and medium-sized businesses (SMBs) to help them grow their businesses across multiple channels - chat, email and phone
* Manage a portfolio of SMB clients with responsibility for growing revenue
* Provide pre and post-sales support for all self-service products
* Providing vital product insights and feedback from our customers to engineering
* Champion and produce success stories for customers who have had success in growing their business by using our products have used our products to grow their business

Profile Attributes:

* Fluency in English AND German OR Hebrew.
* Excellent communication skills: verbal, written, listening skills
* Flexible and quick learner, able to adapt to continuously evolving SMB needs to help clients grow their business on the advertising platform
* Focus on delighting SMB clients by driving the right product adoption for the right client
* Professional customer service skills: solutions mind-set, helping nature, passion for the customer and customer experience
* Ooze consultative selling and customer empathy all the time
* Demonstrate speed, agility, critical-thinking, and problem-solving skills, ability to ramp up quickly

If you are ready for this amazing opportunity please send me your CV to arianne.solorzano@manpower.ie

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