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Customer Support. Insurance Sector. French fluent. Dublin based

Employer
Manpower Ireland
Location
Dublin
Salary
Negotiable
Closing date
12 Nov 2017
Join the Helpline Center for Leader Insurance Corporation.

With this position your mains responsibility will be to anticipate and meet the needs of external clients worldwide, including Expatriates, Brokers and Medical Providers as well as coordinating interdepartmental work, consistently delivering a high quality service and committing to continuous improvements.


Our client is a leader Insurance Corporation and is looking for enthusiastic team players who are keen to join our dynamic, growing company. The company offers long term career development and opportunities for performance based promotion.


Responsibilities:

-Develop extensive and sound product knowledge in order to provide timely and accurate information to our clients
-Assist in-house team in coordinating client`s hospital admissions, evacuations, repatriations and other cases as required
-Multi-tasking of daily assigned workload as well as ad hoc assignments and follow up on individual cases
-Responsible for providing outstanding customer service to clients and ensuring customer satisfaction and retention


Profile:

-Fluency in FRENCH in addition to English is essential for this role
-Eligibility to work full time in Ireland
-Experience in a customer focused role
-Previous experience in call center environment would be beneficial
-Experience working in pressurized environment with tight deadlines
-Strong Knowledge of Microsoft Office ( Excel, Word)
-Customer focused
-Ability to work effectively within a team environment
-Results driven and solution oriented


The successful candidate will have the opportunity to work in growing multicultural company committed to empowering its employees and furthering their development.

A competitive remuneration and benefits package is offered, including healthcare, pension, life & disability, travel subsidy, discounts on home and car insurance, sports & social club and support for professional studies


Interested?
Send your most up to date CV to Gisele.Graciutti@manpower.ie

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