Fraud Analyst

American Express is a global service company, providing customers with exceptional access to products and experiences that enrich lives and build business success. Each day, we make it easier, safer and more rewarding for consumers and businesses to purchase the things they need and for merchants to sell their goods and services, enabling them to do and achieve more. We're committed to becoming the world's most respected service brand and daily deliver extraordinary service to our customers, constantly reinventing our ways of working to ensure we offer rich rewards that redefine expectations for our clients and ourselves.

We are seeking a Fraud Analyst to join American Express.

Key Responsibilities:
- Minimise fraud loss exposure for Amex through identification of American Express accounts that were obtained trough fraudulent applications that are either pre or post approved; and American Express Accounts that have been taken over by fraudsters.
- Investigation of 'identity theft' fraud cases and ensuring protection of genuine new accounts and credit departments.
- Address compliance or resource performance issues through line manager.
- Responsible for ensuring company compliance.

This role may be subject to additional background verification checks.

Experience And Skills Required
- Knowledge GCA Fraud Protection Processes in False Applications, Account Takeover and Card Non Received
- Knowledge of Fraud Compliance
- Excellent analytical and communication skills
- Flexibility and decisiveness
- Strong team player
- Strong verbal and written communication skills
- Ability to deal with sensitive issues/ complaints is essential
- Ability to work alone when appropriate and meet deadlines on assigned projects/tasks