Spanish/ Italian Customer Service Coordinator

Manpower is recruiting for a Spanish/Italian Speaking Customer Service Coordinator for a leading Medical Solutions Provider based in Chalfont St. Giles on an ongoing temporary basis.

You will be a key point of contact whilst managing in-house systems, dispatching field engineers to resolve issues with medical equipment, facilitating system upgrades and scheduling preventive and corrective maintenance visits for core equipment.

Duties will include:
*Taking incoming calls and logging problems in MUST according to contractual requirements
*Manage systems breakdown till completion
*Drive customer notification
*Escalate issues as required to appropriate management
*Take incoming calls from Field Engineers
*Order parts using the current parts ordering processes


You must have previous experience of dealing with complex work stations and computer systems. The Service Centre operates between two screens to log calls, issues and actions, alongside a parts ordering and engineer booking system.

The ideal candidate will be fluent in English, Spanish and or Italian and have a confident and professional telephone manner with the ability to learn new skills quickly.

Hours of work are Mon- Fri 08.30 - 17.00

Interested? Apply here today.