NHS Call Handler
- Employer
- Undisclosed Company
- Location
- North Yorkshire, Middlesbrough
- Salary
- £7.50 - £7.90 per hour
- Closing date
- 3 Nov 2017
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To act as a Call Handler for the Community Nursing Service ensuring effective and efficient handling and processing of all patient referrals and queries by use of telephonic and electronic systems, following a referral process. To control and take charge of calls managing patients, relatives and the general public in a calm professional manner and treating them with dignity and respect at all times.
To promote and enhance the image of the Community Nursing team at all times in accordance with policies and procedures, promoting good relations with the public, patients and other health care professionals through effective communication skills.
To promote and enhance the image of the Community Nursing team at all times in accordance with policies and procedures, promoting good relations with the public, patients and other health care professionals through effective communication skills.
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