Service Delivery Generalist
- Employer
- Undisclosed Company
- Location
- London
- Salary
- £40000 per annum + 35% Shift Allowance
- Closing date
- 30 Oct 2017
You need to sign in or create an account to save a job.
We have a unique role for a DV Security Cleared Service Delivery Generalist to join our leading IT Client in London.
As part of a wider team providing rotational 24x7 support for hardware and software infrastructure solutions, you will become a multi-skilled technician with the ability to cover a wide range of tasks in the day-to-day support of a new IT system.
This will be an interesting and varied role, with a range of responsibilities including:
* Working within a culture of continuous improvement in line with ITIL standards
* Creating and updating processes and work instructions accordingly
* Recording incidents as 1st Line Support and where possible completing first time fixes
* Resolving incidents through 2nd/3rd Line Support using remote tools
Candidates should have experience in the following products/technologies:
* Active Directory
* Desktop Support
* Anti-virus Suites
* Server and Storage Technologies
You should be a self-starter with good interpersonal and customer liaison skills. You will have the ability to work in close co-operation with customers and staff and be flexible to changing business requirements.
Please note, DV Security Clearance is essential for this role.
As part of a wider team providing rotational 24x7 support for hardware and software infrastructure solutions, you will become a multi-skilled technician with the ability to cover a wide range of tasks in the day-to-day support of a new IT system.
This will be an interesting and varied role, with a range of responsibilities including:
* Working within a culture of continuous improvement in line with ITIL standards
* Creating and updating processes and work instructions accordingly
* Recording incidents as 1st Line Support and where possible completing first time fixes
* Resolving incidents through 2nd/3rd Line Support using remote tools
Candidates should have experience in the following products/technologies:
* Active Directory
* Desktop Support
* Anti-virus Suites
* Server and Storage Technologies
You should be a self-starter with good interpersonal and customer liaison skills. You will have the ability to work in close co-operation with customers and staff and be flexible to changing business requirements.
Please note, DV Security Clearance is essential for this role.
You need to sign in or create an account to save a job.
Get job alerts
Create a job alert and receive personalised job recommendations straight to your inbox.
Create alert