Sales Support Representative / Customer Service

Altrincham, Cheshire
Up to £19320 per annum
07 Dec 2017
15 Dec 2017
Manpower UK
Job Type
Sales Support Representative / Customer Service
ASAP Start
12 Months Temporary

Sales Support Representative required for our client AkzoNobel in Altrincham. AkzoNobel are a leading global paints and Coatings Company and a major producer of speciality chemicals, with leading market positions and brands in countries around the world. We operate in a number of important market segments ranging from buildings and infrastructure to transport, industrial and consumer goods.

As a Sales Support Representative you will provide sales support to the Dulux Decorating Centre Stores business working with customers and securing business via Priority Order Line and the Stores.
You will work with Corporate Accounts to forge a close working relationship, striving to provide operational solutions and provide access to customer data (POL) where necessary. In addition you will work with SSM to ensure involvement in solutions so that best fit for team is provided. You will actively promote the POL service with all internal external customers, use all leads provided to leverage account opening and usage of POL .
Additionally you will use journal to provide detail in relationship builds with lapsed/lapsing customers and diarise activities required. You will also ensure that service level is kept above minimum target of 80% to ensure continuity and expected customer service levels to all Outbound/POL customers. .

The ideal candidate will have previous experience in a Customer Service / Sales based environment. You will have strong communication and telephone skills. You will also have the ability to work under pressure and deadlines.

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